Returns & Exchanges at Geppetto's Toys

We want you to love your new look, which is why we offer a 30-day return policy on all unworn items with original tags attached. Simply follow our streamlined process to ensure your return or exchange is handled with the utmost craftsmanship and care.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return.

• 2.
  Pack Your Items

  Carefully place the unworn garments back into their original packaging, ensuring all boutique tags remain intact.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy while we process your refund.